Repairs

Do you have a Holly Ryan piece, you've had for ages and you absolutely love?

Perhaps you've lost half of a pair and would like a replacement made?

We would love to help, we want you to enjoy your jewellery for as long as possible, and sometimes accidents do happen.

After continued wear, or if the finer sections of your piece are twisted or bent by accident, the metal can become brittle and snap. If this has happened to you and you'd like to have your jewellery repaired, please contact us for a quote.

Perhaps your item has tarnished or the plating has been scratched or worn off? We can polish your jewellery for you for a small fee and/or re gold-plate it for you to bring it back to its original best. Please purchase re-plating here.

If you have lost one of a pair, the replacement cost is usually 50% of the current price. Please contact us to check that replacement is an option and we will quote accordingly.

If your item is under 6 months old and you have carefully followed our jewellery care recommendations, but your item appears faulty, please contact us regarding a repair, a replacement or a credit note.

If you are returning an item for repair or due to a fault, the item MUST be returned in either the original packaging or in a hard case to prevent crushing whilst in the post. Jewellery that are incorrectly packaged and subsequently crushed in postage often cannot be replaced. 
SHIP YOUR PACKAGE USING -- EXPRESS POSTAGE WITH SIGNATURE ON DELIVERY -- TO:

ATT: REPAIRS
HOLLY RYAN STUDIO
10 KARINGAL COURT
MOUNT COOLUM
QUEENSLAND 4573
AUSTRALIA